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Frequently Asked Questions

We get these questions a lot. Here are our best answers.

 

Why should I work with you instead of searching on my own?

Our strategic approach has saved clients over $5.7 million across 130+ transactions since 2022. While listings are readily available online, our expertise lies in market analysis, negotiation strategy, and accessing properties before they hit the market.

How do you justify your commission?

Our commission structure reflects a success-based partnership - we only earn when you succeed. With an average client savings of $42,780 per transaction, our expertise typically pays for itself through better negotiation and strategic guidance.

What makes you different from other luxury real estate agents?

Beyond transactions, we provide strategic guidance that has consistently delivered superior results. Our comprehensive marketing suite, market expertise, and proven track record demonstrate our commitment to maximizing value for our clients.

How long does it typically take to find the right property?

Every search is unique, but our systematic approach helps streamline the process. We focus on understanding your specific needs and preferences upfront to ensure we're showing you only the most relevant properties.

What happens if I can't find what I'm looking for?

We actively network with other agents and have access to off-market opportunities. If your ideal property isn't currently available, we'll create a strategic plan to either expand your search criteria or identify upcoming opportunities.

How do you handle multiple offer situations?

We use our market expertise and negotiation experience to position your offer competitively. Our success in securing properties in multiple-offer situations comes from understanding seller motivations and crafting compelling offers.

What if the seller won't pay the full buyer agent commission?

While sellers often cover buyer agent commissions, any shortfall would be the buyer's responsibility. We discuss all commission scenarios upfront to ensure complete transparency.

Do I need to sign an exclusive agreement?

 Yes, exclusive agreements are required by the Real Estate Board of New York (REBNY) for all member firms. This industry standard in NYC's major markets ensures we can fully commit our resources, time, and expertise to your success. The agreement allows us to advocate effectively on your behalf, access our full network of opportunities, and provide the high level of service our clients expect. 

How do you determine property values?

We combine detailed market analysis, recent comparable sales, and intimate knowledge of neighborhood trends to ensure you're making informed decisions about property values.

What's included in your marketing packages to sellers?

We create a customized marketing strategy tailored to your property's unique features. Our luxury marketing toolkit includes professional photography, video tours, targeted digital campaigns, and more based on your property's specific needs. Plus, we leverage our extensive network of top agents across all NYC firms, ensuring maximum exposure to qualified buyers.

How do you handle the current market conditions?

We stay ahead of market trends through continuous analysis and adaptation of our strategies. Our experience navigating various market cycles helps protect our clients' interests regardless of market conditions.

What happens after the deal is closed?

Our relationship doesn't end at closing. We maintain a network of trusted professionals for any post-purchase needs and remain a resource for future real estate decisions.

Team member at Undivided providing expert guidance and answering client questions about the NYC property market.

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